Shipping & Returns

Shipping

Most items are hand sculpted and made to order one of a kind pieces.  Due to this process, please allow 3 weeks for shipment.  If an item is in stock I will ship within 2 business days after order is placed. You will receive a confirmation email when I receive payment and when the item is shipped out.

All Domestic orders are shipped via USPS Priority Mail. 

International orders are shipped via USPS First Class International. 

Returns

I gladly accept returns or exchanges within 7 days of delivery for any non fine jewelry purchases.  Shipping and handling charges are non-refundable.  Please understand that all fine jewelry is made to order and sized to order and thus I can not except returns for these items.

All returns must be authorized by B Joi Jewelry. Please send your return request to breanna.joi@gmail.com with your order number and list of the items you would like to return.